Returns & Exchanges

At Patex Studios, we want your home to feel perfect, which is why we offer a 30-day return window for all unused items in their original packaging. We are dedicated to ensuring your interior design vision is realized with complete satisfaction.

1

Initiate Your Request

Log into your Patex Studios account and select the items you wish to return from your order history to generate a return authorization.

2

Pack with Care

Securely package your items in their original shipping boxes, ensuring all protective padding is included to prevent damage during transit.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned home goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing